Privacy Policy

Effective date: 21 / 08 / 2026

Kreoplan ("we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains what information we collect, how we use it, and the rights you have regarding your personal data, including under the EU General Data Protection Regulation (GDPR) and applicable U.S. state privacy laws (such as the California Consumer Privacy Act, CCPA).

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you voluntarily provide to us when you use our contact form, including:

Name
Phone number
Email address

We do not use cookies, analytics tools, or any automated tracking technologies on this website. We only collect information that you actively submit to us.

2. How We Use Your Information

We use the information you provide solely to:

Respond to your inquiry or callback request
Communicate with you about our architectural services
Maintain records of client and prospective client communications

We do not use your information for advertising, profiling, or automated decision-making.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or UK, our legal basis for collecting and using your information as described in this policy depends on the data involved:

Consent — by submitting the contact form, you consent to us processing your name, phone number, and email to respond to your request.
Legitimate interests — we have a legitimate interest in maintaining accurate business communication records, provided this does not override your rights.

You may withdraw your consent at any time by contacting us (see Section 8).

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We use trusted third-party service providers to operate our website and process form submissions, including:

A secure database service, used to store and organize submitted contact form entries.
A cloud hosting and infrastructure provider, used to host our website and process form submissions.

These providers act as data processors on our behalf and are only given access to the information necessary to perform their function. Your data may be processed on servers located outside your country of residence, including in the United States. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for such transfers.

5. Data Retention

We retain the information you submit for as long as necessary to respond to your inquiry and maintain reasonable business records, unless you request earlier deletion (see Section 6).

6. Your Privacy Rights

If you are in the EEA/UK (GDPR)

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Restrict or object to our processing of your data
Request a copy of your data in a portable format
Lodge a complaint with your local data protection authority

If you are a California resident (CCPA/CPRA) or resident of another U.S. state with privacy legislation

You have the right to:

Know what personal information we collect and how it is used
Request deletion of your personal information
Request correction of inaccurate personal information
Opt out of the sale or sharing of personal information (note: we do not sell or share your data)
Not be discriminated against for exercising these rights

To exercise any of these rights, contact us using the details in Section 8.

7. Data Security

We take reasonable technical and organizational measures to protect the personal information you submit to us from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed at individuals under the age of 16, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Kreoplan
info@kreoplan.com